Privacy Policy

1. Introduction

Welcome to GOJO Scotland. We have dedicated ourselves to keeping our users’ privacy. This Privacy Policy describes how we collect our Customer data, use, provide, and keep your personal information when you visit our website and use our mobile app.

Information We Collect

We collect several types of information for various purposes to improve our Service to you.

Personal Information: When you use the Service, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include:

Name
Phone number
Email address
Pickup and drop-off locations (indirectly identifies location)
Payment information (credit card details are not stored by us)

Usage Data: We may also collect information about how you access and use the Service (“Usage Data”). This may include:

IP address
Device type and operating system
Browser type
The pages of our Service that you visit
The time and date of your visit
Location data (with your consent)

Use of Your Information

We use the information we collect for various purposes, including:

To provide and maintain the Service
To process your ride requests
To identify and match you with drivers
To send you important information about the Service, including ride confirmations, invoices, and promotional offers
To communicate with you
To improve the Service
To comply with legal obligations

Sharing Your Information

We may share your information with third-party service providers who help us operate the Service. These service providers are bound by contractual obligations to keep your information confidential and secure.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to:

Comply with a legal obligation
Protect the rights or safety of you, our employees, or others
Prevent or investigate fraud or other wrongdoing

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. We may also retain certain Usage Data for a longer period for internal analysis purposes.

Your Rights

You have certain rights regarding your Personal Information. These rights may vary depending on your location. These rights may include:

The right to access your Personal Information
The right to rectify inaccurate Personal Information
The right to request the deletion of your Personal Information

Security

We take reasonable measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect Personal Information from Children. If you are a parent or guardian and you are aware that your Child has used our Service, please contact us. If we become aware that we have collected Personal Information from a Child, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@gojoscotland.co.uk
By phone number: 01312 352786